Finance Operations Manager

Service Area:
Business Services
Salary Details:
About The Role

The basic purpose of the job and its primary objectives:

To support the Head of Finance in managing the operational finance teams within the finance department.

Main Responsibilities:

  • Management of the operational finance team managers - cashiers, credit control and payroll.
  • Manage performance of the teams in line with the departmental strategy and firm’s competency framework, ensuring high employee engagement and productivity at all times.
  • In conjunction with the operational finance team managers work closely with the learning and development department to develop and roll out training programs for operational finance.
  • In conjunction with learning and development, develop and roll out finance training programs for the legal services and business services departments.
  • Work with the team managers to understand team capacity and plan resources accordingly.
  • Drive process and efficiency improvements across the operational finance teams.
  • Responsibility for the financial onboarding of new clients and schemes.
  • Develop, implement and monitor service level agreements between operational finance and both legal and business services, ensuring the provision of exceptional client service.
  • Provision of technical financial advice to legal services and business services with particular reference to the Solicitors’ Accounts Rules (SAR) and VAT.
  • Review and assess internal financial procedures and controls to ensure compliance with all regulatory and internal guidelines, engaging the firm’s MI team in reporting, where required.
  • Assist the Head of Finance with any new system implementations and be a lead point of contact for IT operational finance changes.
  • VAT Returns and Liaison with HMRC.
  • Liaison with Auditors.
  • Liaison with clients and suppliers.

Person Specification:

  • Proven people management and development skills
  • Detailed knowledge of the Solicitors’ Accounts Rules
  • Previous legal industry experience
  • Proven track record of system and process improvement
  • Strong influencing and communication skills with the ability to build credible relationships with key stakeholders 
  • Works collaboratively, empowering individuals
  • Problem solver who is solutions focused
  • Positive self- starter with a personal approach

In addition the job-holder is required to perform other responsibilities assigned by the management as requested.