Business Analyst

Service Area:
Business Services
Salary Details:
About The Role
The basic purpose of the job and primary objectives:

Identify, define and develop solutions to complex business and client needs. Act as the main interface between technology teams and the business.

  1. Main Responsibilities:
  • Be laser focused on successful agile project delivery
  • Produce agile requirements working very closely with the business, MI and Development teams.
  •  Process modelling and re-modelling of business and/or technical flows.
  • Collaborate closely with internal and external customers to understand business needs, problems and improvement gaps.
  • Shape and get agreement on desired outcomes for major pieces of work, ensuring that needs and problems are understood, and requirements are documented and signed off by the right parties.
  • Evaluate business processes and recommend changes to increase efficiency, time savings and increase business or client satisfaction.
  • Develop with IT and the business, recommendations on alternative approaches, determine business and cost impact and long-term viability of solutions.
  • Integrate solutions across different business areas.
  • Be responsible for successful agile project delivery working in cross-functional teams.
  • Produce reports on areas of the business which need investigating to increase productivity or to introduce new technology.