LST Administrator - Inception

Service Area:
Business Services
Salary Details:
About The Role

The basic purpose of the job and its primary objectives:

To provide file and general administration support to all departments of the firm ensuring all our service level agreements (SLA’s) and management information (MI) deadlines are met.

Main responsibilities:

  • To undertake all administration duties as requested and be prepared to use a high degree of self-management and initiative.
  • To be flexible and be able to adapt to any given business need that could include the following, and any other duties as required:-
  • Opening new files
  • Closing and archiving files
  • MI collection
  • Running updates and reporting
  • Liaising with clients directly e.g. cheque chasing
  • File updates
  • Sorting and handling daily post
  • Managing email and diaries
  • Document production
  • Filing and scanning
  • General file administration
  • Billing processing and queries
  • Ad-hoc admin support
  • To provide support to Fee Earners as and when required.
  • To use all office equipment efficiently & competently.
  • To ensure the confidentiality of all the firm’s and client’s documentation and information in compliance with all DPA requirements.

Other Responsibilities

In addition the job holder is required to perform other responsibilities assigned by the management as and when requested which is not exhaustive and may include working in other operational support teams, for example the call handling team.

This is a busy role, requiring a high level of accuracy and the ability to switch between tasks.

Key skills:

  • Team-orientated
  • Conscientious
  • Adaptable       
  • Self-motivated