Complex Fraud Fee Earner

Service Area:
Salary Details:
About The Role

The basic purpose of the job and its primary objectives are to:

To investigate and handle a caseload of potentially fraudulent or exaggerated insurance claims.

Overview of the role and department you will be joining

  • The Complex Fraud Department deals with, mainly, organised fraudulent claims. The work is highly varied from a £3k whiplash injury to £200K hire claim.
  • The role will involve handling all types of motor fraud claims, including LSI, claims farming, phantom passengers, staged/induced accidents, fraud rings and credit hire fraud.
  • You will be joining the team to gain experience in this area. You will not be expected to handle complex claims from the outset, you will be expected to build up a mixed case load of claims. This is a great opportunity for those with a background in causation litigation to gain experience in other work types within counter-fraud, to expand their technical knowledge and gain a breath of experience across all work types.


  • Complex fraud experience is not required however the successful candidate must have prior experience of defending litigated causation disputes. Varied and extensive training, supervision and support will be provided as the successful candidate progresses and gains experience.

Client relationships / business development / growth areas

  • We deal with a number of clients, the main ones being AXA, Esure, Hastings and Zurich.
  • Building relationships with a variety of client's handlers is an important part of the role. We frequently attend the clients various offices for training and social occasions. All members of the team are encouraged to be involved.
  • All teams are receiving high volumes of work in a range of the areas above, with further work and expansion expected due to opposition diversification and opportunities with current clients e.g. Large Loss Complex Fraud


  • There are excellent opportunities for career development. Members who joined the department (sometimes with relatively little fraud experience) have gone on to become Associates and Team Leaders.

Main Responsibilities:

  • To comply with all litigation dates, SLAs and DPA/GDPR
  • To handle 40-50 non-delegated authority litigated cases.
  • To handle pre- litigated DA cases
  • Ensure that all cases are dealt with in compliance with Solicitors’ Accounts Rules and Law Society Practice Management Standar
  • Ensure effective case management and the production of high quality work on own files and any other files where assistance or cover is provided
  • To collaborate with the Intel team and external third party agents/experts (e.g. Forensic Engineers, Enquiry Agents, Surveillance) in the investigation of suspect claims.
  • To assist Partners and Senior Fee Earners with highly complex cases (e.g. Contempt of Court, Fraud Rings) with a view to eventually progressing to handling this type of work.
Personal Specification

The successful candidate will:

  • Have 1-3 years litigation experience.
  • Have prior experience in defending LSI and late notification claims
  • Have strong organisation skills and an ability to consistently meet deadlines.
  • Be a good communicator and enjoy building relationships whilst providing clear and concise advice.
  • Wish to learn new skills and acquire technical expertise.
  • Work well in a team and under supervision
  • Excellent attention to detail, negotiation and analytical skills.
  • Not be afraid to question and challenge information and evidence put forward by the parties (and their representatives) in a case.
  • Have a commercial awareness to legal issues
  • Be flexible with a positive attitude to change, both internally and in the context of clients' business