Technical Engineer - Applications and End User Technology

Service Area:
Business Services
Salary Details:
About The Role

The basic purpose of the job and its primary objectives:

Horwich Farrelly is looking for a Manchester based for a Technical Engineer to work with the infrastructure team support the firm across its offices throughout the UK.

Main Responsibilities

  • Designing, Testing, Supporting, implementing and migrating Office 365
  • A well developed, practical understanding of network technologies and protocols
  • General knowledge of WAN/MPLS optimisation technologies
  • Identity Access Management
  • MDM Technology and concepts, MS InTune
  • Unified communications technologies
  • Microsoft Exchange Account management and troubleshooting
  • Platform as a service experience
  • Automation and scripting (PowerShell)
  • Application packaging, testing, upgrading and deployment
  • Strong interpersonal and customer service oriented skills
  • Be well motivated and a team player, keen to develop skills or advance their own knowledge
  • To assist in IT projects
  • To assist in the development, documentation and maintenance of hardware and software reference models.
  • Good understanding of IT service management principles including incident and problem management
  • Well presented with excellent communication and interpersonal skills
  • Backup and Recovery technologies
  • ITIL awareness
  • Agile\SCRUM awareness
  • Be prepared to travel around the UK as required from time to time, with overnight stays wherever necessary
  • Work out of hours as required(scheduled maintenance and incident response)
  • On call rota